Privacy Policy

 

At Kreme (Kreme Aesthetics Services) we are committed to protecting your privacy. This Privacy Policy sets out our privacy practices for the Kreme website. Please take the time to review this Privacy Policy carefully as it tells you how your personal information will be treated by us.

By using the Kreme website (the Site) and our services, you unconditionally agree to be bound by this Privacy Policy.

Kreme wants to offer you the best possible internet experience; consequently, additional functions, features, products or services are incorporated into the Site from time to time. This, and our commitment to protecting the privacy of your personal information, may result in periodic changes to this Privacy Policy. As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.

 

WHAT DO WE COLLECT AND USE PERSONAL INFORMATION FOR?

When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

IN ORDER TO:

  • reply to your enquiries and requests for information;
  • receive and process orders submitted by you;
  • customise the service we provide to you;
  • anticipate and resolve problems with any goods or services supplied to you;
  • carry out market research and tracking of sales data;
  • send you newsletters, surveys or other information about our products and services by post, e-mail or SMS.
  • publish on the Site, at our discretion, your Submission comments.

We may need to collect and process personal information about you including your name, age, address and contact details such as your telephone number and e-mail address. If you place an order with us, we will also ask for your payment details. We may ask you for this information through our Site, or via one of our telephone operators, or we may collect this information through your e-mail or other communications with us. Certain information is collected automatically, as described later in this Privacy Policy.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. ]

MINORS The Site is not intended for individuals under the age of 18] .

 

LOG FILES/IP ADDRESSES

When you visit our Site, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognized by our web server. We use IP addresses to help us administer the Site and to collect broad demographic information for aggregate use. Your IP address is also logged when you make a purchase as a fraud prevention measure required by the payment gateway.

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INFORMATION PLACED ON YOUR COMPUTER

We may store some information (commonly known as a cookies) on your computer when you look at our Site. This information facilitates your use of our Site and helps us to understand how our Site is used. You can erase or block cookies from your computer if you want to (your help screen or manual should tell you how to do this), but certain Kreme services may not work correctly or at all if you set your browser not to accept cookies.

Please refer to our Cookie Policy for detailed information.

DATA RETENTION

When you place an order through the site, we will maintain your order information for our records unless and until you ask us to delete this information.

IMPROVING OUR SERVICE

Associates from Kreme , or from our service providers, may contact you from time to time using the contact means you have supplied to us in order to get your views and comments on the service we provide to you.

INFORMATION ABOUT PRODUCTS AND SERVICES.

It is very important to us that we provide you with the highest level of service. In order to help us do this, from time to time we may contact you using one of the contact methods you have provided, with details of our newsletters, surveys, products and services which we think may be of interest to you. If at any time you do not wish to receive these details, then send an e-mail message titled unsubscribe to www.kreme.ng . Please note that active customers will continue to receive order and account communications from us.

 

SECURITY

You should be aware that the internet is an insecure environment. We have implemented technology and employee policies to help safeguard your privacy from unauthorised access and improper use. We will continue to update these measures, as appropriate, when new technology becomes available.

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopifys data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopifys Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

DISCLOSING YOUR INFORMATION TO OTHERS

Other than the disclosures referred to in this policy, we will not disclose any personal information without your permission unless we are legally entitled or obliged to do so (for example, if required to do so by Court Order or for the purposes of prevention of fraud or other crime).

CONTACTING US

If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at hello@kreme.ng.